Leader Effectiveness Training (L.E.T.) is a three day workshop designed to help participants learn the priciples and skills needed to increase their effectiveness in their leadership roles. Those roles include management, supervision, program management, project leadership, human resource professionals, internal consultants or facilitators, group or team leaders, and in team oriented businesses all team members.

L.E.T. places a very heavy emphasis upon skill practice and mastery. The basic learning model includes presentation of a concept, discussion, demonstration, practice, feedback, and discussion/application. This sequence is followed for each major skill category. Then the sequence is expanded to integrate the skills into a whole system of behaviors that allows each participant to make decisions about when to use each skill or combination of skills. The course is designed so that the participants are not required to memorize a list of rules. The pratice allows participants to recognize situations that are appropriate and to use the skills in a more intuitive way. The major content areas inlcude:

1. Foundation.
   The underlying principles and assumptions. A conceptual model. Core values.
2. Helping Skills.
   Listening and problem solving skills that allow the participant to help other people solve problems.
3. Confrontation Skills.
   Language, communication and problem solving skills that help the participant express their own problems and gain cooperation from others to solve them.
4. Conflict Resolution Skills.
   Tools to help the participant achieve win/win solutions when they are in conflict with others (also to facilitate the resolution of conflict among others when appropriate).
5. Values Collisions.
   A framework for recgnizing fundamental differences in values and for making effective choices in those situations.